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Perceived satisfaction with nursing care

By
Horacio Alen ,
Horacio Alen

Hospital Zonal de Comodoro Rivadavia. Chubut, Argentina.

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Daniel Ernesto Gutiérrez Raina ,
Daniel Ernesto Gutiérrez Raina

Universidad Adventista del Plata, Argentina

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Abstract

Patient satisfaction has become a crucial indicator of quality of care, influencing treatment compliance and patient loyalty. Key factors, such as communication, empathy, and nursing staff safety, play an essential role in user satisfaction. Dimensions affecting user satisfaction include tangibility of facilities, reliability of care, and responsiveness. This article also examines the relationship between user satisfaction and socioeconomic variables such as gender, age, academic level, and length of hospitalization. It highlights the importance of collecting patient feedback through surveys and evaluations to identify areas for improvement and promote innovation in health care delivery. In summary, user satisfaction is a crucial indicator in modern health care that drives continuous improvement in the quality of care in Latin America and around the world.

How to Cite

1.
Alen H, Gutiérrez Raina DE. Perceived satisfaction with nursing care. Health Leadership and Quality of Life [Internet]. 2023 Nov. 29 [cited 2024 Jul. 4];2:27. Available from: https://hl.saludcyt.ar/index.php/hl/article/view/27

The article is distributed under the Creative Commons Attribution 4.0 License. Unless otherwise stated, associated published material is distributed under the same licence.

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